Why is it so hard to replace bollard? (From Witney Gazette)

Why is it so hard to replace bollard?

10:00am Wednesday 26th September 2012 in Letters

Sir – Many weeks ago I reported via West Oxfordshire District Council that a bollard outside my cottage had been hit and was causing an obstruction to anyone walking past.

Within a day or so the said bollard was removed and a huge cone put over the hole for health and safety purposes.

As nothing else had been done and I had retrieved this cone from the middle of the road, someone’s garden and from down a different road, I called the county council highways department on August 24 to find out what was happening. I was given a reference number and told hole and subsequent damage were to be inspected and was asked to call back after the Bank Holiday.

I called but was told that even though I had a reference number, no record could be found of my call.

Can anyone please tell me why, when I first reported this, it wasn’t repaired or replaced, why it is such a complicated procedure and why, if I have a council cone outside my door, no one knows about it?

It took me 17 months to get the bollards in the first place, please don’t tell me it will take that long to replace this one.

Jeanette Voyzey, Bampton