CUSTOMERS across Oxfordshire and other parts of the country have had issues with services provided by a German courier company.

Evri has already apologised to customers in different parts of the UK for delays to parcels over Christmas.

A spokesman for the company said the delays were due to Royal Mail Strikes, staff shortages and bad weather.

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More recently, another delay has been caused after hundreds of parcels were stolen from the company’s Lingard Lane site in Brinnington, Stockport, on Friday last week (January 6).

One Oxfordshire resident said they have had six out of seven parcels go missing in the last month from the courier.

Writing to the Oxford Mail, they said: “I understand delays due to the strikes, increased Christmas demand and the Black Friday sales. However, Evri has not been clear about their delays to their customers and keep stating the delays are ‘localised’ with just a few customers experiencing them - it is incredibly infuriating.”

Abingdon and Oxford West MP, Layla Moran, has also had issues, tweeting: “Words of dread from Evri - we have your parcel - forgive my scepticism.

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“I know many of my constituents have been already disappointed by the appalling service recently. I will write to them to ask for an update on their issues and report back.”


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This story was written by Gee Harland. She joined the team in 2022 as a senior multimedia reporter.

Gee covers Abingdon, Didcot, Wallingford and Wantage.

Get in touch with her by emailing:

Follow her on Twitter @geeharland